Rhonda

November 8, 2013

So far, so good. At the risk of sounding corny myself, let me say that

you’ve made a friend in me. I was very impressed with your knowledge,

willingness to help, and quick service. I have your phone number taped to

my monitor and you have been entered into my contacts list. After the

difficulties I experienced with [Another Technology Company], I am overjoyed to find someone

like you-all, who are willing and able to help me with, what I find, a very

confusing tool. Don’t be concerned about old slogans. If I weren’t

happy, you would be “dumped in the trash”. Just, please, remember me when

you do decide to hold classes.